Reduce RTO with Shipmozo’s Automated NDR Follow-Ups

Minimize undelivered orders with Shipmozo. Our automated follow-ups via WhatsApp, SMS, and calls help in getting customer responses, enabling redelivery attempts and reducing return rates.

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What is NDR Follow-Up?

Non-Delivery Report (NDR) follow-up is the process of resolving failed deliveries by contacting customers and taking necessary actions—re-attempting delivery, modifying addresses, or marking orders as returned. Shipmozo’s automated system ensures that every failed delivery gets an immediate follow-up, reducing RTO and improving success rates.

How Shipmozo’s NDR Follow-Up Works

Wide Network of Courier Partners

Start Shipping at ₹6.49/kg

Wide Reach Across 29,000+ Pincodes

Reliable COD Remittance

Step 1: Instant NDR Notification

Failed deliveries are flagged, and an alert is generated.

Step 2: Automated Follow-Ups

Customers are contacted via WhatsApp, SMS, and calls.

Step 3: Action-Based Resolution

Customers select redelivery, address update, or cancellation.

Step 4: Courier Coordination

The selected action is communicated to courier partners.

Why Choose Shipmozo for NDR Management?

Order Resolution

Reduce RTO with proactive follow-ups. Our system engages customers through timely notifications, helping you recover undelivered orders efficiently.

Automated Communication

Keep customers informed with updates through WhatsApp, SMS, and calls, ensuring timely responses and improved delivery success.

Improved Delivery Success Rates

Reduce the chances of lost shipments with proactive communication and efficient follow-ups.

Reduced Losses

Lower return shipping costs by minimizing undelivered orders through timely follow-ups.

What is NDR Follow-Up?

Non-Delivery Report (NDR) follow-up is the process of resolving failed deliveries by contacting customers and taking necessary actions—re-attempting delivery, modifying addresses, or marking orders as returned. Shipmozo’s automated system ensures that every failed delivery gets an immediate follow-up, reducing RTO and improving success rates.

How Shipmozo’s NDR Follow-Up Works

Dashboard to Manage Undelivered Orders

Send automated non-delivery followups for undelivered orders.
Utilize a multifunctional dashboard to manage non-delivery reports.

Manage Re-attempt Requests from Customers

Manage requests from your customers for delivery re-attempt.
Identify failed delivery attempts (NDR) in real-time.

Maximum Conversion.
Reduced RTO Ratio

Get an exact percentage of your everyday RTO and work on each order accordingly
Stay updated with the percentage of undelivered orders that the courier company returns.

Get an exact percentage of your everyday RTO and work on each order accordingly
Stay updated with the percentage of undelivered orders that the courier company returns.

RTO Dashboard and Reports

Utilize a multifunctional dashboard to manage non-delivery reports.
Our dashboard provides a reverse pickup facility to minimise your order loss and increase customer satisfaction with the both-way automated shipping system.

Simplify Your Shipping Process

Timely credit transfer
Timely COD remittance

No monthly charges
No minimum recharge limit

Reduce RTO with Shipmozo’s Automated NDR Follow-Ups

Reduce RTO with Shipmozo’s Automated NDR Follow-Ups

What is NDR Follow-Up?

How Shipmozo’s NDR Follow-Up Works

Wide Network of Courier Partners

Start Shipping at ₹6.49/kg

Wide Reach Across 29,000+ Pincodes

Reliable COD Remittance

Step 1: Instant NDR Notification

Step 2: Automated Follow-Ups

Step 3: Action-Based Resolution

Step 4: Courier Coordination

Why Choose Shipmozo for NDR Management?

Order Resolution

Automated Communication

Improved Delivery Success Rates

Reduced Losses

What is NDR Follow-Up?

How Shipmozo’s NDR Follow-Up Works

Dashboard to Manage Undelivered Orders

Manage Re-attempt Requests from Customers

Maximum Conversion.
Reduced RTO Ratio

RTO Dashboard and Reports

How Does Shipmozo Work?

Reliable Support

Our Proud Clients

Simplify Your Shipping Process

GET IN TOUCH

Get Our Discounted Prices!

Tensor Logistics Private Limited

Reduce RTO with Shipmozo’s Automated NDR Follow-Ups

Reduce RTO with Shipmozo’s Automated NDR Follow-Ups

What is NDR Follow-Up?

How Shipmozo’s NDR Follow-Up Works

Wide Network of Courier Partners

Start Shipping at ₹6.49/kg

Wide Reach Across 29,000+ Pincodes

Reliable COD Remittance

Step 1: Instant NDR Notification

Step 2: Automated Follow-Ups

Step 3: Action-Based Resolution

Step 4: Courier Coordination

Why Choose Shipmozo for NDR Management?

Order Resolution

Automated Communication

Improved Delivery Success Rates

Reduced Losses

What is NDR Follow-Up?

How Shipmozo’s NDR Follow-Up Works

Dashboard to Manage Undelivered Orders

Manage Re-attempt Requests from Customers

Maximum Conversion.Reduced RTO Ratio

RTO Dashboard and Reports

How Does Shipmozo Work?

Reliable Support

Our Proud Clients

Simplify Your Shipping Process

GET IN TOUCH

Get Our Discounted Prices!

Tensor Logistics Private Limited

Maximum Conversion.
Reduced RTO Ratio